Effective Date: 01/09/2024
At Salazard, customer satisfaction is our top priority. Please review our refund policy below.
1. Eligibility for Refunds
- Digital Services: Due to the nature of digital marketing services, refunds will only be issued under specific circumstances.
- Non-Performance: If we fail to deliver the agreed-upon services, you may be eligible for a refund.
- Change of Mind: Refunds will not be provided for change-of-mind cancellations after the service has commenced.
2. Refund Process
- Request a Refund: To request a refund, please contact our support team at contact@salazard.shop within 7 days of service delivery.
- Review: We will review your request and notify you of our decision within 14 days.
- Approved Refunds: If your refund is approved, the amount will be credited back to your original payment method within 7-10 business days.
3. Non-Refundable Services
- Completed Services: Services that have been fully delivered and accepted by the client are non-refundable.
- Subscription Services: Refunds for subscription-based services are subject to the terms of the subscription agreement.
4. Contact Us
For any questions regarding our refund policy, please reach out to us at contact@salazard.shop.